Terms of service

Terms of Service

Effective Date: 27 March 2026

Welcome to [KELVIRA] (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to be bound by these Terms.

1. Account Terms

  • You agree to provide accurate, complete, and current information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to accept responsibility for all activities that occur under your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) unless otherwise stated.

  • We reserve the right to modify prices at any time without prior notice.

  • Payment must be made through approved payment methods available on our website.

  • Orders will only be processed after successful payment confirmation.

  • In case of pricing or typographical errors, we reserve the right to cancel orders and issue refunds if necessary.

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and details are accurate and up-to-date.

  • However, we do not guarantee that all product information is completely accurate, reliable, or error-free.

  • Minor variations in product color, size, or design may occur due to display settings or manufacturing differences.

4. Order Acceptance

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

    • Product unavailability

    • Errors in pricing or product information

    • Suspected fraudulent or unauthorized transactions

  • If an order is canceled after payment, a refund will be processed to the original payment method.

5. Shipping and Delivery

  • Orders are processed during [MONDAY - FRIDAY], excluding public holidays.

  • Estimated delivery timelines are provided for reference only and may vary based on location and external factors.

  • We are not liable for delays caused by courier services, customs, or unforeseen circumstances.

  • Risk of loss and ownership of products pass to you upon delivery.

6. Returns and Refunds

  • Returns and refunds are governed by our Return Policy.

  • Products must be returned in original condition unless defective or damaged.

  • Refunds will be processed after inspection and approval of returned items.

  • Shipping charges may be non-refundable unless the return is due to our error.

7. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose or violation of applicable Indian laws

  • To infringe upon intellectual property rights

  • To upload or transmit malicious software or harmful code

  • To engage in fraudulent, deceptive, or misleading activities

  • To interfere with the website’s security, functionality, or performance

We reserve the right to terminate access for violations of these provisions.

8. Limitation of Liability

  • To the fullest extent permitted by law, [KELVIRA] shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

  • We do not guarantee uninterrupted or error-free operation of the website.

  • Our total liability for any claim shall not exceed the amount paid by you for the relevant product.

9. Indemnification

You agree to indemnify, defend, and hold harmless [KELVIRA], its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in India.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

Your continued use of the website after any changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions about these Terms, you can contact us at:

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.